Polaris Recalls Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles>
Polaris has determined that the handlebar hooks on Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles pose a puncture hazard and risk of serious injury should the rider’s body impact the handlebar hook during a crash.
Number of affected vehicles: approximately 29,090 units globally
Number of incidents: Polaris has identified two reports of personal injury.
Additionally, a limited number of affected handlebar hooks (part number 1830012-070) may have been sold as service parts.
Consumers should immediately stop using the impacted units. Polaris has identified a solution and is offering a free replacement handlebar hook kit, which can be installed at home, without the need to schedule service with your dealer. Click here to review the repair instructions and watch a video. If you do not feel comfortable performing the repair yourself, you can bring your snowmobile to your preferred dealer to have the repair performed at no cost to you.
Polaris is notifying dealers and contacting registered owners directly. A Polaris or a Polaris dealer will contact owners if their unit has an affected service part.
To search off-road recalls by model or vehicle identification number (VIN) to see if your unit is affected by any recalls, visit the Off-Road Safety Recalls page or call Polaris at 800-765-2747.
*Polaris issued a Stop Sale / Stop Ride notice on April 13, 2023, following our notification to CPSC. On August 31, 2023, Polaris announced the voluntary recall in cooperation with the Consumer Product Safety Commission (CPSC Recall No. 23-788)