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Safety Recall S-23-01 Handlebar Hook Part Request

Reason for Recall: Polaris has determined that the handlebar hooks on Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles pose a puncture hazard and risk of serious injury should the rider’s body impact the handlebar hook during a crash. Polaris has informed the CPSC about this issue.

To resolve this concern, Polaris is offering a free replacement handlebar hook kit, which can be installed at home, without the need to schedule service with your dealer.

Please review the repair instructions link below and watch the repair video. If you do not feel comfortable performing the repair yourself, you can bring your snowmobile to your preferred dealer to have the repair performed at no cost to you.

To verify if your snowmobile is affected by this recall, click here, to look up your VIN. Snowmobiles affected by this recall will display MATRYX RMK HANDLEBAR HOOKS as unapplied.

To obtain your free, replacement handlebar hook kit, please submit the request form below.

* Preferred Contact Method

Disclaimer: Polaris will not be updating consumer records based off the provided contact information for the given unit. If you are not the registered owner of this unit, or if your contact information has changed, contact your dealer to fill out a change of address/change of ownership form.


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