Polaris Recalls RANGER Off-Highway Vehicles Due to Burn Hazard (Recall Alert)

Washington, D.C. – Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Recall Summary

 

Name of product: 2011 Polaris RANGER RZR XP 900 recreational off-highway vehicles

 

Hazard: The firewall behind the driver and passenger seats can overheat and melt, posing a burn hazard to consumers.

 

Remedy: Repair

 

Consumer Contact:  Polaris; toll-free at (888) 704-5290, from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.polaris.com and click on Help Center under the Services and Support tab, then Common Rider Questions, then Service bulletins/recalls for more information.

 

Recall Details

Units: About 4,500

 

Description: This recall involves 2011 model Polaris RANGER RZR XP 900 recreational off-highway vehicles. The machines are either white or red and have a “RZR XP” decal on the right and left rear side panels. The right and left of the hood have “Dual Overhead Cam” decals. There are also “900 EFI” decals on the front right and left of the machine.

 

Incidents/Injuries: The firm has received one report of an incident involving a consumer who received burn injuries to a finger.

 

Remedy: Consumers should immediately stop using the vehicles and contact Polaris to schedule a free repair. Polaris is contacting its known customers directly.

 

Sold at: Polaris dealers nationwide from May 2012 through February 2013 for between $16,000 and $16,600.

 

Manufacturer: Polaris Industries Inc., of Medina, Minn.

Manufactured in: United States

 

The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

 

CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a significant decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

 

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

 

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired.

 

 

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CPSC Consumer Information Hotline

 

Contact us at this toll-free number if you have questions about a recall:

 

800-638-2772 (TTY 301-595-7054)

 

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

 

Call to get product safety and other agency information and to report unsafe products.

 

 

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Media Contact

 

Please use the phone numbers below for all media requests.

 

Phone: (301) 504-7908

 

Spanish: (301) 504-7800

 

Link Text: View CPSC contacts for specific areas of expertise

 

 

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Report an Unsafe Product

 

We are still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.

 

Please Tell Us About Your Experience

 

In the future, CPSC plans to add automated safety tips and safety resource boxes to all recalls based on the high-level product category that this product falls in. Examples of high-level product categories are Toys, Baby Products, Sports Equipment, etc.