The following is a copy of the R-25-04-AA Consumer email issued on 9/10/2025. Vehicles affected by this recall will receive notification by mail to the address the vehicle is registered to.
Dear Polaris Owner,
Polaris has determined that on some Model Year 2025-2026 RANGER XP 1000 NorthStar vehicles, the alternator cable or chassis harness breakout may be improperly routed to the positive battery post. This misrouting could cause the cable to come into contact with the negative battery post and result in damage to the cable's insulation. A damaged alternator cable or chassis harness breakout may result in an electrical short, posing a fire hazard and risk of serious injury. Polaris has informed the Consumer Product Safety Commission (CPSC) about the issue.
Our records indicate that you are the owner of a RANGER affected by Safety Recall R-25-04-AA.
Information about this safety recall is also available on the Polaris website linked HERE.
Owner Next Steps
Your vehicle has been identified as having suspect alternator or chassis wire routing. Do not operate your vehicle until you take the following actions:
1. Park and store your vehicle outside.
2. Fold up the passenger seat (Crew models: rear passenger seat) and leave it in the up position. No passengers may use this seat.
3. Remove the under seat storage bin.
4. Schedule the Safety Recall repair with your Polaris dealer at no cost to you. You may continue to operate your vehicle only by following steps 1 through 3 above until the Safety Recall repair has been completed by your dealer.
Visit our Product Safety Recall web page to verify if your vehicle is impacted by this safety recall. Search for the model or Vehicle Identification Number (VIN) on the site to confirm.
Do not attempt repairs yourself. Repairs must be done only by an authorized Polaris dealer. This repair should take approximately 30 minutes. When making contact with your dealer, discuss parts availability, their schedule and how long they will need to keep your vehicle. Request service online by clicking HERE.
If you have other questions or feedback, you may contact our Polaris Owner Connections team at 1-800-765-2747 to speak with a representative.
We apologize for this inconvenience and assure you that we are committed to customer satisfaction and providing world-class products for riders to enjoy.
- Polaris Off-Road Vehicles
Unless noted, trademarks are the property of Polaris Industries Inc.
© 2025 Polaris Industries Inc.
