Safety Recall - 2004 & 2005 Victory motorcycles - Possible Shift Lever Shaft Weld Failure>
Dear Victory Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The Victory Motorcycle Division of Polaris Industries Inc. has decided that a defect which relates to motor vehicle safety exists in some 2004 & 2005 Victory motorcycles. Our records indicate that you have purchased a potentially affected vehicle.
The reason for this recall:
A weld on the shift lever shaft on some 2004 & 2005 Victory models listed above may not meet Victory quality standards and may fail during operation. If the weld fails, the operator cannot shift gears, increasing the risk of a crash.
What Victory and your dealer will do:
To correct this possible defect, your authorized Victory dealer will install a new shift lever shaft. Repairs will be made by an authorized Victory motorcycle dealer at no cost to you. The repair will take approximately twenty minutes to perform, although your dealership may need your motorcycle for a longer period of time depending on the work schedule.
What you should do:
Please call your authorized Victory motorcycle dealer to schedule an appointment. Do not attempt repairs yourself. Repairs must be done only by an authorized Victory motorcycle dealer.
DO NOT OPERATE YOUR MOTORCYCLE UNTIL ALL REPAIRS HAVE BEEN COMPLETED!
While your Victory dealer is in the best position to answer your questions, if you have any questions that your dealer cannot address, or if you are having difficulty obtaining the recall repair outlined in this letter, please contact our Victory Consumer Service Depart- ment using the contact information listed below.
If you have had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information regarding obtaining reim- bursement for this please contact the Victory Consumer Service Department using the contact information below. If you no longer own your motorcycle, please call our Consumer Service department using the contact information listed below.
If you believe that the Victory Motorcycle Division of Polaris Industries Inc. has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator of the National Highway Traffic Safety Administration at 400 Seventh Street S.W., Washington, D.C. 20590 or call the toll-free safety hotline at 1-888-327-4236 (TTY: 1-888-424-9153).
Please accept our apologies for any inconvenience this may cause you. Your safety and continued satisfaction with your Victory motorcycle is our primary concern. Thank you for your prompt attention to this matter.
Polaris Industries Inc.