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POLARIS COMMERCIAL
CENTRE D'AIDE
03/26/2024

Qmerit℠ Frequently Asked Questions

Across North America, Qmeritsm is making it easy to make the switch to electric vehicles of all kinds. Qmerit’s turnkey solutions streamline the entire process, from site assessment through project design, expert installation and ongoing operations and maintenance. Visit https://qmerit.com/commercial-services/ to learn more.

FREQUENTLY ASKED QUESTIONS

Who is Qmeritsm and how does it work?
Qmeritsm makes Level 2 (240V) charging installation simple and convenient. Across North America, Qmerit'ssm EV charger installation services deliver the highest levels of safety and quality at competitive pricing. It starts with a free online assessment of the property.

INSTALLATION QUESTIONS

How long does installation take?
A standard installation can normally be completed in half a day. More complex installations — such as those that require trenching — will take longer.

How do I schedule an installation?
Complete the form at the bottom of the Qmeritsm website. After you complete the assessment, you’ll be matched with one of the Qmeritsm certified installers, who will confirm your project scope and installation cost (including any permits). If you approve, you can schedule your installation directly with the installer at your convenience.

ELECTRICIAN/INSTALLER QUESTIONS

How are Qmeritsm installers vetted and certified?
All electrical contractors in the Qmeritsm installation network must comply with our stringent certification standards and provide proof of:

  • Current business licenses
  • Current electrical licenses
  • Proper insurances

Rigorous background checks for Qmeritsm-certified installation electricians include:

  • Criminal history
  • Drug testing
  • Motor vehicle history

How are electricians selected?
Qmeritsm has a network of trained and certified electricians that will be matched with the customer based on proximity and availability.  

Do I have to use a Qmeritsm electrician?
No, Polaris has partnered with Qmeritsm on providing the best and easiest service for EV charging installation. Through our partnership with Qmeritsm, Polaris can provide you with easy access to qualified professional installation support to make the process as simple and convenient as possible. 

What if there is not a Qmeritsm installer near me?
Qmeritsm has an extensive network of installers; however, there is no guarantee that all territories are covered.

CHARGING SYSTEM QUESTIONS

How much does it cost to charge my Pro XD Full-Size Kinetic?
The price of electricity varies on the market price of electricity.

What charging cords will come with the Pro XD Full-Size Kinetic?
The Pro XD Full-Size Kinetic will ship with a combined Level 1 / Level 2 charge cord (EVSE) that includes swappable cords for use with either a 120V (NEMA 5-15 outlet) or 240V (NEMA 14-50) outlet. Our partnership with Qmeritsm can be utilized to have a 240V (NEMA 14-15) outlet installed.

Can my property's car EV charger be used on the Pro XD Full-Size Kinetic?
Yes, most modern EV vehicles in the United States come with a built in J-1772 style plug. The Pro XD Full-Size Kinetic can be charged from automotive EV charge stations with that style plug.

What if my panel is full or I don’t have the electrical capacity to add a charger?
If your panel lacks the capacity to handle the new charging load, a Qmeritsm-certified installer can upgrade your panel to provide additional capacity. Qmeritsm can also talk to you about adding an energy management system to allow charging at times when your property is consuming the least energy (e.g., at night).

Do I need a permit?
Adding a 240-volt electrical appliance often requires a permit from your local jurisdiction. Depending on your location, permitting processes and costs can vary widely. In addition to the city permit fee, that cost may include the contractor’s time in creating and presenting documentation to your local building department and inspector. To simplify the installation experience, your Qmeritsm-certified installer will handle all required permitting and inspections.

What are the benefits of a permit?
There are many reasons to pull a city permit, including:

  • Safety and protection – All electrical upgrades must be done properly to avoid electrical and fire hazard risk. Permitting provides a final inspection process to confirm your upgrade was completed safely and according to electrical code specifications. 
  • Homeowner's insurance – If you ever need to file a claim involving an electrical circuit upgrade, your insurance company will likely require evidence the work was properly permitted.
  • Warranty – Our industry-leading technology platform enables your Qmeritsm-certified installer to document installation details that are helpful if your charger needs service or warranty attention in the future.

CONTACT INFORMATION
For further information about the quoting and installation process with Qmeritsm, contact Qmeritsm directly at:

Qmeritsm  is a service trademark of Qmerit Electrification LLC

Unless noted, trademarks are the property of Polaris Industries Inc.
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