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Polaris Think Outside

Our Coronavirus (COVID-19) Response

Our Focus and Commitment

At Polaris, it's about the experience, the work and the lifestyle. It’s about family, the one you are born into and the one you find outside. We hope you hold that sense of family close during this time. And, as always, we will ride this out together.


With a focus on health and safety, we are closely monitoring the COVID-19 situation and will continue to update our response as the situation evolves. We are here to support our customers, dealers, employees and the communities where we operate.

Helpful Resources

Interior view of a Polaris Dealer Agency

Is my local dealer still open?

Polaris is proud of our strong network of dealers and we are working together to continue to support our riders and navigate the evolving situation.

Polaris Customer Support Team attending calls

Need a question answered?
Contact Customer Support.

In addition to your local Polaris dealer, customers who are in need of assistance can also visit Polaris Self Help or contact Polaris Customer Support at 1 (800) 765-2747 or via email.

Supporting Our Polaris Family

Supporting and serving our Polaris family has been, and remains, our priority throughout our response to the COVID-19 crisis.

Two RZR riders watching the sunset

Need Gear?

Polaris continues to serve its riders and fulfill orders through Shop online to have your gear delivered.

Consumer Financing

COVID-19 has created unprecedented times for many. Our consumer lending partners Sheffield Financial, Synchrony, Performance Finance, TD & US Bank are committed to providing customer support to current loan holders.  Current loan holders should reach out to their lender directly for options available specifically to them.

Customers can contact their lender(s) through the customer service numbers below:

  • Sheffield Financial (US Lender): 888-438-8837
  • Synchrony (US Lender): 1-866-419-4096
  • Performance Finance (US Lender): 855-432-7720
  • TD (Canadian Lender): 866-694-4392
  • US Bank (Polaris Visa Card): 877-828-4726

Coronavirus Resources

The safety of the entire Polaris family is our top priority. The Centers for Disease Control and Prevention (CDC) and World Health Organization provide informative guidance and resources for individuals, businesses and communities.