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Global Electric Motorcars – Frequently Asked Questions

Everything You Need to Take Care of Your GEM®

Answers to frequently asked questions about GEM® electric cars answered for you.

Q:

What is a GEM® electric vehicle?

A:

GEM® electric vehicles are multipurpose electric vehicles available for sale by Polaris®, a leading manufacturer of off-road vehicles and motorcycles for nearly 60 years. GEM® cars are 100% electric, battery powered, and 6 models (GEM® eM1400 exempt) comply with U.S. federal safety requirements for operation as low-speed vehicles (LSVs). GEM® cars are for sale at a variety of authorized dealerships across the United States and worldwide.

Q:

Who is Global Electric Motorcars (GEM®)?

A:

The GEM® line of electric vehicles have been designed and manufactured since 1998. Owned by Polaris Industries and produced in Spirit Lake, Iowa, GEM® is the market leader in the low-speed vehicle (LSV) industry and has sold more than 45,000 vehicles worldwide. These GEM® cars have been driven more than 450 million miles and, as a result, have saved almost 20 million gallons of gasoline. Our goal is to continue to design innovative, environmentally friendly, worry-free and low-cost-of-ownership vehicles that solve all your transportation or light utility needs.

Q:

How fast do GEM® cars go?

A:

GEM® models achieve a top speed of 25 mph, in line with Federal Low-Speed Vehicle requirements. The GEM® eM1400 achieves a top speed of 19mph.

Q:

What is a GEM® car's driving range on a single charge?

A:

Many things can affect the driving range of the GEM® car, including ambient temperature, terrain, driving conditions, payload, driving habits, battery age and tire pressure. It is hard to say exactly what your range will be, but a typical GEM® car, used used under proper conditions with fully charged batteries, can get up to 30 miles on a charge. The GEM® e6 with the nine 8-volt battery option and the GEM® eL XD can have a driving range of up to 40 miles per charge, and the GEM® eM1400 can have a driving range of up to 45 miles per charge.

Q:

Where can GEM® cars be driven?

A:

GEM® cars that are LSV certified can be driven on many roads with a posted speed limit of 35 mph or less. It is an ideal vehicle for driving in work sites, campuses, military bases, gated communities, resorts, sports stadiums, or just around the neighborhood. Uses include running errands, commuting to work or school, hauling equipment, transporting people, maintaining grounds, or patrolling parking lots. Visit our Markets & Applications page for more information.

Q:

Where can I see and purchase a GEM® car?

A:

GEM® cars are available at authorized dealers throughout the country – locate one near you on our Find A Dealer page.

Q:

How much does a GEM® car cost?

A:

With less maintenance and no fuel costs, GEM® electric vehicles are significantly more affordable and cost-effective than traditional gasoline-powered vehicles. Visit our Cost Of Ownership page to see how you can save by choosing GEM®. You can also find current deals on our Special Offers page or find individual pricing on our model pages.

Q:

What’s new for the 2014 model year?

A:
GEM®’s performance has been proven around the globe. Our 2014 vehicles bring new refinements and innovations aimed at raising the bar again:
  • 2014 GEM® vehicles have a new motor which provides improved acceleration.
  • New seats that provide better comfort and improved ergonomics.
  • New rear brakes designed for better stopping power.
  • New double-hinged doors which are stronger and provide a better weather seal.
  • Also added to the accessory options is a new rescue skid with seat that mounts on the rear of the eL and eL XD models.
Q:

How safe are GEM® cars?

A:

Each of the six GEM® LSV models meets all U.S. federal safety standards for low-speed vehicles (LSVs) and is equipped with automotive safety windshield glass, three-point safety belts, turn signals, headlamps and brake lights, horn, mirrors and windshield wipers. With thousands of miles accumulated on GEM® test vehicles, you can be assured that quality and safety are our top priorities.

Q:

What powers the GEM® car?

A:

GEM® cars are powered by a 72-volt-battery system, which provides power to a custom controller and powers the electric drive motor. The GEM® e2, GEM® e4, GEM® eS, and the GEM® eL contain six 12-volt batteries, the GEM® e6 contains six 12-volt maintenance-free gel batteries, and the GEM® eL XD contains nine 8-volt maintenance-free gel batteries. The GEM® eM1400 is powered by a 48-volt-battery system and contains 4 12-volt batteries. Visit our Service & Support page for more information.

Q:

Is special equipment needed to charge the batteries?

A:

The batteries are charged with an onboard charger that plugs into a standard 110-volt outlet. It takes approximately six to eight hours to recharge a GEM® car from a completely discharged state. In addition, with an optional fast charge package, GEM® cars can be optimally charged in less than one hour. The ideal time to charge is at night when the demand for electric power is at its lowest, although the GEM® car can be plugged in virtually anywhere, at any time, to top off the charge or to completely charge the vehicle. Visit our Service & Support page for more information.

Q:

Will I damage the batteries if I plug the GEM® car in when it may only need a partial charge?

A:

No. You can give your batteries an “opportunity charge” at any time. Whether you are plugging it in for 30 minutes over your lunch or letting it charge for four hours, there is no problem with topping your batteries off. The best practice is to fully charge at the end of each day of use.

Q:

Do my batteries have a memory?

A:

No. Unlike the old cell phone batteries, you do not need to fully discharge the GEM® batteries before charging. We do recommend that you do not leave the batteries in a discharged state for any length of time. Always try to keep the batteries charged.

Q:

What types of options are available?

A:

Personalizing a GEM® car is easy with an array of options that include everything from doors and custom wheels to a lockable TrunkBackTM or other cargo carriers. Available colors include red, white, and blue (white is the only color option for the GEM® eM1400). Visit our Build A GEM® page for more information and to configure yours exactly how you need it. Visit our Build A GEM® page for more information and to configure yours exactly how you need it.

Q:

How much are GEM® car parts and aftermarket options?

A:

All GEM® car products are sold through authorized GEM® dealerships. Visit our Parts & Accessories page to view and price available options for all GEM® models.

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