Recall Date: February 25, 2014
Recall Number: 14-181130FEB14
WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Recreational off-highway vehicles
Hazard: The vehicles’ throttle cable can melt on the exhaust pipe and fail to operate properly. This can cause the rider to lose control, posing a crash hazard.
Consumer Contact: Polaris toll-free at (888) 704-5290 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.polarisindustries.com and select the Services and Support tab, then click on Help Center, then Common Rider Questions, then Service bulletins/recalls to check your vehicle identification number (VIN).
Units: About 16,550
Description: This recall involves 2013 Polaris Ranger® 500 EFI and Ranger Crew® 500 EFI recreational off-highway vehicles. Model names are on the right and left side of the hood. “Polaris” is stamped on the front of the vehicles above the front grill and “Polaris Ranger 4x4” is printed on the side of the rear bed box.
The Ranger has a bench seat and a rear cargo box. Ranger model colors are black, camouflage, green, and red. Model numbers for the Ranger are R13RH50AG, R13RH50AH, R13RH50AM and R13RH50AR.
The Ranger Crew has a front and a rear bench seat and a rear cargo box. Model numbers for the Ranger Crew are R13WH50AG, R13WH50AH, R13WH50AR and R13WH50AX. Ranger Crew model colors are camouflage, green, red and tan.
Recalled vehicles have a VIN between 4XA******DE210149 and 4XA******DE791730 stamped on the front lower frame rail of the vehicle on the driver’s side. Not all VINs in the range are included in this recall.
Incidents/Injuries: Polaris has received one report of a vehicle’s throttle failing to return to idle after accelerating, causing the operator to lose control of the vehicle and be thrown from it, resulting in a scraped shin.
Remedy: Consumers should immediately stop using the recalled Polaris Ranger vehicles and contact a Polaris dealer to schedule a free inspection and repair. Consumers will also be given inspection instructions if they wish to perform their own inspection. Polaris is contacting its customers directly.
Sold at: Polaris dealers nationwide from June 2012 through February 2014 from between $9,300 and $11,000.
Manufacturer: Polaris Industries Inc., of Medina, Minn.
Manufactured in: Mexico
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired.
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
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Report an Unsafe Product
We are still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.
Additional Boxes: (These boxes in design, but not yet implemented):
In the future, CPSC plans to add automated safety tips and safety resource boxes to all recalls based on the high-level product category that this product falls in. Examples of high-level product categories are Toys, Baby Products, Sports Equipment, etc.