Consumers should stop using this product, which is being recalled voluntarily, unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: 2013 Polaris Ranger® 400 recreational off-highway vehicles
Hazard: The recreational vehicle’s throttle can fail to operate properly, which can cause the vehicle’s rider to lose control, posing a crash hazard.
Consumer Contact: Polaris; toll-free at (888) 704-5290, from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.polarisindustries.com and click on Help Center under the Services and Support tab, then Common Rider Questions, then Service bulletins/recalls to check your VIN number.
Units: About 327
Description: This recall involves 2013 Polaris Ranger® 400 recreational off-highway vehicles with model number R13RH45AG and VIN numbers between 4XARH45A3D4726305 and 4XARH45A7DE648444. Not all VIN numbers in the range are included in this recall. To see a complete list of recalled VIN numbers visit the firm’s website. “Polaris” is stamped on the front of the vehicle above the front grill. A “400 HO” decal is located on the right and left side of the hood and “Ranger 4x4” is printed on the side of the rear bed box. The vehicles are green and gray in color. The model number is printed in the owner’s manual. Incidents/Injuries: None reported
Remedy: Consumers should immediately stop using the recalled Polaris Ranger vehicles and contact Polaris to schedule a free repair. Polaris is contacting its customers directly.
Sold at: Polaris dealers nationwide from July 2012 through September 2012 for about $8,300.
Manufacturer: Polaris Industries Inc., of Medina, Minn.
Manufactured in: United States and Mexico
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC’s work to ensure the safety of consumer products—such as toys, cribs, power tools, cigarette lighters, and household chemicals—contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.
To report a dangerous product or a product-related injury, go online to: SaferProducts.gov, call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing and speech impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.
Box #1 (This box does not change):
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Box #2 (This box does not change):
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
Link Text: View CPSC contacts for specific areas of expertise
Box #3: (This box does not change):
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Box #4: (This box does not change):
Report an Unsafe Product
We are still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.
Please Tell Us About Your Experience
In the future, CPSC plans to add automated safety tips and safety resource boxes to all recalls based on the high-level product category that this product falls in. Examples of high-level product categories are Toys, Baby Products, Sports Equipment, etc.