FREQUENTLY ASKED QUESTIONS

What does the POLARIS Protection Plan cover?
When does coverage on my contract begin?
What are the benefits of the POLARIS Protection Plan?
Who do I contact with issues related to my product or service needs?
Who do I contact with questions related to my POLARIS Protection Plan?
How do I claim my benefits?
Can I cancel the plan at any time?
How do I cancel my plan?
What happens if I sell or trade in my product?
If I make modifications to my product, will my extended service contract still cover my product?
Can I transfer my plan from one unit to another?
What products does the POLARIS Protection Plan contract cover?
How long do I have to purchase the POLARIS Protection Plan?
Will I be able to renew the POLARIS Protection Plan?
Is my POLARIS Protection Plan accepted at all Dealerships?
Can I buy a POLARIS Protection Plan contract from my Dealer on my new unit?

  1. What does the POLARIS Protection Plan cover?

    The POLARIS Protection Plan covers the repair or replacement of factory installed mechanical and electrical parts in the event of a covered mechanical breakdown.

    Please refer to a state-specific extended service contract for details and exclusions for your state.

  2. When does coverage on my contract begin?

    Coverage under this service agreement begins on the in-service date (original purchase date) of your vehicle. The expiration date is determined by adding the number of months of the term selected to the vehicle's in-service date.

    For example:

    In Service Date of Vehicle: 1/1/2014

    Purchase Date of Service Contract: 5/1/2014. Agreement Term: 60 Months. Effective Date of Contract: 1/1/2014. Expiration Date of Contract: 1/1/2019.

  3. What are the benefits of the POLARIS Protection Plan?

    Parts: Parts are replaced with genuine new or rebuilt PURE Polaris parts when possible. Coverage includes fluids and labor when required as part of the covered repair.

    Rental: In the event of a covered mechanical breakdown, reimbursement for expenses incurred for substitute transportation at a maximum daily rental rate of $20 per day, not to exceed a total of six days.

    Pick Up: In the event of a covered mechanical breakdown, reimbursement for reasonable pickup charges, not to exceed $50, that you incur when having your Polaris vehicle picked up and taken to a repair facility.

  4. Who do I contact with issues related to my product or service needs?

    Claims - contact your local Polaris dealership. Change or Modify your payment terms - 1-800-POLARIS.

  5. Who do I contact with questions related to my POLARIS Protection Plan?

    Your local Polaris Dealership or Polaris at 1-877-472-1372.

  6. How do I claim my benefits?

    POLARIS Protection Plan benefits can be utilized at any Polaris Dealership across North America.

  7. Can I cancel the plan at anytime?

    Yes. Should you decide to cancel your POLARIS Protection Plan contract, refunding methods vary by state.
    Refer to a state-specific extended service contract for details.

  8. How do I cancel my plan?

    You can cancel by calling Polaris at 1-877-472-1372.

  9. What happens if I sell or trade in my product?

    Your POLARIS Protection Plan contract is transferable once during its lifetime. See the contract for transfer instructions and fee.

  10. If I make modifications to my product, will my POLARIS Protection Plan contract still cover my product?

    Any modifications or alterations made to the unit that go beyond any factory installed Polaris Parts or any part that would contribute to the mechanical or electrical failure of covered parts per your contract are not covered under the extended service contract.

  11. Can I transfer my plan from one unit to another?

    This plan cannot be transferred to different units.

  12. What products does the POLARIS Protection Plan contract cover?

    The POLARIS plan covers Polaris ATVs, Rangers, RZRs, Snowmobiles, Victory Motorcycles, Indian Motorcycles, and GEM cars.

  13. How long do I have to purchase the POLARIS Protection Plan?

    This offer is valid while the manufacturer's Warranty is in force.

  14. Is my POLARIS Protection Plan accepted at all Dealerships?

    Yes, all authorized Polaris Dealers accept the POLARIS Protection Plan contract.

  15. Can I buy a POLARIS Protection Plan contract plan from my Dealer on my new unit?

    You can purchase a POLARIS Protection Plan contract from your Dealer as long as the unit is still under the manufacturer's Warranty.