Safety Recall - 2001 Victory Motorcycles & 99-00 With Early Trans Kits - Rear Sprocket Cushion Drive
Dear Victory Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. The Victory Motorcycle Division of Polaris Industries Inc. has decided that a defect which relates to motor vehicle safety exists in some model year 2001 and in some 1999-2000 motorcycles that received transmission replacement kits built in 2001. Our records indicate that you have purchased a potentially affected vehicle.
The reason for this recall: Some model year 2001 Victory V92 motorcycles, and some 1999-2000 V92 motorcycles if they received a transmission replacement kit built in 2001, can experience a third gear failure if an abnormal overload condition occurs such as when shifting at high RPM. If third gear fails, pieces of the gear could become lodged in the transmission; the transmission could lock up, possibly resulting in loss of control and a vehicle crash.
What Victory and your dealer will do: Victory has designed a Rear Sprocket Cushion Drive Kit that will address this issue under the conditions mentioned above, however, parts are not yet available. Kits are expected to be available in limited quantity beginning the week of December 18, 2006. Repairs will be made by any authorized Victory motorcycle dealer at no cost to you. The actual repair will take approximately 2 1/2 hours to perform; however, it may take longer due to service scheduling requirements.
What you should do: 2001 Owners: Please call your authorized Victory motorcycle dealer to schedule an appointment. 1999-2000 Owners: If your motorcycle has the original transmission, your motorcycle is not affected. Please disregard this notice. If you have had a transmission kit installed, please contact your installing dealer to determine if it is affected by this notice. It is important to note that only transmission kits produced in 2001 are affected. Original transmissions and kits produced after 2001 are not affected. If your dealer determines that your transmission kit is affected, please schedule an appointment to have the bulletin work performed.
If you have questions or if you need more information: While your Victory dealer is in the best position to answer your questions, if you have any questions that your dealer cannot address, or if you are having difficulty obtaining the recall repair outlined in this letter, please contact our Victory Consumer Service Department using the contact information listed below. If you have had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtain- ing a pre-notification remedy of the problem associated with this recall. For more information regarding obtaining reimbursement for this please contact the Victory Consumer Service Department using the contact information below. If you no longer own your motorcycle, please call our Consumer Service department using the contact information listed below.
If you believe that the Victory Motorcycle Division of Polaris Industries Inc. has failed to remedy this defect without charge or is unable to do so within a reasonable time, you may submit a complaint to the Administrator of the National Highway Traffic Safety Administration, 400 Seventh Street S.W., Washington, D.C. 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-424-9153); or go to http://www.safercar.gov.
Please accept our apologies for any inconvenience this may cause you. Your safety and continued satisfaction with your Victory motorcycle is our primary concern. Thank you for your prompt attention to this matter.