The objective of this Privacy Policy (this Policy) is to provide a code of conduct in relation to the use of information on individuals, which may be collected, stored, and used by Polaris Industries Australia & New Zealand (POLARIS).


POLARIS collects personal information in a number of different ways. POLARIS collects most information directly from customers where possible. POLARIS also collects personal information from its new and existing customers through warranty registration forms received directly or through one of its authorised Dealers. POLARIS collects personal and business information about its Dealers. POLARIS also collects personal information from prospective customers or persons interested in Polaris products from online forms on our website at http://www.polarisindustries.com.au


If you apply to be a POLARIS dealer, you will be asked to provide your name, address, ACN and ABN, all contact telephone numbers, your occupation, your email address, credit reference details and other commercial information relevant to your POLARIS dealer application.


The personal information collected from you by POLARIS is used:

  • to provide you with its services: this includes the use of personal information for establishing and maintaining your warranty registration, to inform you of product recalls (if any), or to provide you with marketing information about its product;
  • to notify you about services and promotions offered by POLARIS and its sponsors;
  • in accordance with this Policy;
  • for any other purpose communicated to you at or near the time your personal information is collected;
  • as permitted or required by law;
  • if we believe it necessary to provide you with a service you have requested;
  • to implement our terms of service;
  • to protect the rights, property or personal safety of another POLARIS customer, any member of the public or POLARIS;
  • if some or all of the assets and operations of the business are or may be transferred to another party by way of sale of some or all of the business; or
  • if you have provided your consent.

If you do not provide POLARIS with personal information as we request from you, POLARIS may be unable to provide you with the our full range of products and our services.

POLARIS may also enter into sponsorship or promotional arrangements with third parties from time to time. In doing so, POLARIS will not provide personal information about you to its sponsors or partners; however POLARIS may forward information about the products, services or promotions offered by its sponsors or partners to you.

If at any time you do not wish to be notified about the products, services or promotions offered by POLARIS sponsors please let POLARIS know. POLARIS's contact details are listed under section 9 below.



Your personal information is accessible by employees or contractors of POLARIS for the purposes of providing you with POLARIS services. In the circumstances described below, personal information may be disclosed outside POLARIS and outside Australia, including to group companies and/or one or more third parties with whom it has a business relationship . As at the date of this Policy, the countries to which POLARIS transfer information include the USA.

  1. Parent Company

    POLARIS is a wholly owned subsidiary of Polaris Industries Inc. Your personal information will be provided to the Parent Company in order to assist them in providing you with their services. This Privacy Policy does not apply to the collection, use and disclosure of information by Polaris Industries Inc. If you wish to view their privacy policy, you may do so by contacting them at consumer.service@polaris.com

  2. Outsourcing

    Personal information collected by POLARIS may be disclosed to third parties to whom POLARIS contracts out specialised functions (including mailing houses and printing companies).

    For example, POLARIS may enter into a contractual arrangement with a secure mailing house, and it will be that third party's contractual obligation to mail out information about the relevant products, services or promotions offered by that partner.

    If POLARIS does disclose personal information to third party contractors under outsourcing or contracting arrangements, POLARIS takes steps to ensure those contractors:

    • Comply with the APP when they handle your personal information (regardless of whether they are a small business, and would otherwise be exempt from the Privacy Act); and
    • Are authorised only to use personal information in order to provide the services or to perform the functions


Under the Privacy Act, you have a right to seek access to information which POLARIS holds about you (although there are some exceptions to this). You also have the right to ask POLARIS to correct information about you which is inaccurate, incomplete or out of date.

If you wish to exercise your right under the Privacy Act, to seek access to the personal information that POLARIS holds about you, POLARIS asks that you contact POLARIS's Privacy Officer (details at section 9 below), who will explain how POLARIS will handle your access request.

If you are of the view that personal information about you is not accurate, complete or up to date, please provide POLARIS's Privacy Officer with your request for correction (contact details are set out at section 9 below). POLARIS's policy is to consider any requests for correction within a reasonable period.


POLARIS takes steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure. POLARIS only permits your details to be accessed by authorised personnel, and it is a condition of employment that POLARIS's employees maintain the confidentiality of personal information.


Sometimes, POLARIS needs to collect personal information about individuals who are not customers, or who are not people to whom POLARIS would generally offer its services. This will usually arise where POLARIS collects the name and business contact details of a person who is the contact in one of its suppliers or clients. POLARIS's policy is to only use personal information collected from non-customers for the business purpose for which it was collected.


POLARIS will apply this policy to all personal information it handles, whether collected on-line or otherwise. To the extent that this Policy applies to online privacy issues, it is to be read as forming part of the terms of use for the POLARIS website. This section 8 is intended to provide more information about privacy for the users of the POLARIS website.

  1. Online collection of personal and non-personal information

    As outlined in section 1 of this Policy, POLARIS collects personal information through its website.

    The website also collects other information that may or may not be personal information. For each visitor to the POLARIS website, the POLARIS website server automatically recognises and stores your "address" (eg. your domain name or Internet protocol address), your type of Internet browser, the address of the site which "referred" you to the website and clickstream data.

    In addition, the POLARIS website uses cookies to track usage of the web site. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. Please note that rejecting cookies may mean that not all the functions on the website are available to you. POLARIS uses cookies for tracking the statistics of its website. This allows POLARIS to better understand its website users and improve the layout and functionality of the website. This tracking is conducted in such a way to ensure the anonymity of visitors - in this context the cookie may identify your computer - but it should not identify you.

  2. Links to other websites

    Sometimes the POLARIS website contains links to third party websites, for your convenience and information. When you access a non-POLARIS website, please understand that POLARIS is not responsible for the privacy practices of that site. POLARIS suggests that you review the privacy policies


If you have any questions or comments about this Privacy Policy, or if you wish to complain about how POLARIS has handled personal information about you, please contact POLARIS's Privacy Officer at psa.sales@polaris.com


This Privacy Policy may change from time to time. This Policy was last updated in January 2013.